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Microsoft PL-200 Online Practice Exam Questions
The questions of PL-200 were last updated on Apr 23,2024 .
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HOTSPOT You are a Dynamics 365 Customer Service administrator. A user must be able to view system posts and activities in a dashboard. You need to create the dashboard for the user. Which components should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
Explanation: Graphical user interface, text, application Description automatically generated Box 1: Timeline The timeline helps agents see all customer interaction history across channels, personnel, and the support lifecycle. The timeline is used across Dynamics 365 applications to capture activities like notes, appointments, emails, tasks, and more, to ensure that all interactions with the customer are tracked and visible over time. Agents use the timeline to quickly catch up on all of the latest activity details with the customer to provide the most personalized support experience. Box 2: Lists
HOTSPOT A company uses Common Data Service to manage account and contact information. The company plans to use the Al Builder model to make key business decision. You need to integrate prebuilt Al Builder models with Power Automate. Which models should you use? To answer, select the appropriate option the answer area. NOTE Each correct selection is worth one point.
You are creating a canvas app. A user will click a button on each screen of a Power Apps app to proceed to the next screen. You need to implement an action that selects the next screen that the user sees. Which event should you handle?
Explanation: Add navigation
HOTSPOT A company plans to implement AI Builder to add intelligence to several business processes. Each business process uses different sources and produces different outputs. You need to determine which AI Builder model types to use. Which model types should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
You are a Dynamics 365 Customer Service system administrator. Your organization does not permit the use of custom code for solutions. You need to create a view that can be viewed by all users in an organization. Where should you create the view?
Exam Code: PL-200Q & A: 246 Q&AsUpdated: Apr 23,2024
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