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The questions of Slack Certified Admin were last updated on Apr 26,2024 .

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Question#1

The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts.
The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams.
What should Fire Extinguishers Ltd do to centralize their alerting identification and response?

A. Build custom apps for all the popular tools that send the alerts to one channel.
B. Install apps from the Slack App Directory for the tools they use, and have the apps post alerts in a #alerts-all channel for the relevant teams to monitor.
C. Set up Slackbot custom responses to trigger when the word "alert" or "failure" is used in Slack.
D. Send an announcement to the company reminding them to be more responsive when receiving alerts.

Question#2

Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an org-wide channel for a cross-functional company project, but he replies that he needs to create a cross-workspace channel instead.
Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?

A. There is a limit of ten org-wide channels, and this project would not necessitate creating one.
B. Org-wide channels are created by default when Slack is first implemented and cannot be reconfigured afterwards.
C. Org-wide channels are discoverable by all workspaces in the same Grid org and should only be used for information that applies to all employees.
D. Multi-workspace channels can be archived at the end of the project, but org-wide channels cannot.

Question#3

Medium Inc’s #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking questions.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)

A. Limit the posting permissions to Org Admins, plus specific people.
B. Create a private channel and implement a personal benefits workflow, which doesn’t broadcast the sensitive information in channel.
C. Encourage employees to direct message the HR team with questions and confidential information.
D. Archive the channel and create a new channel to eliminate the noise.

Question#4

Andrew is the Primary Org Owner for this company’s Enterprise Grid org, which consists of three workspaces. Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces’ settings.
Which role should Andrew give Frank in Slack?

A. Member
B. Workspace Admin
C. Multi-channel Guest
D. Primary Org Owner

Explanation:
Reference: https://slack.com/intl/en-pk/help/articles/360018112273-Roles-in-Slack

Question#5

Tracy works on a marketing team and needs to collaborate with a marketing vendor for a new project being planned in various channels.
To ensure the project is not delayed, Tracy must approve the new member invitations.
Which statement is true about roles in this scenario?

A. Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.
B. Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.
C. Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.
D. Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.

Explanation:
Reference: https://slack.com/intl/en-pk/help/articles/202518103-Multi-Channel-and-Single-Channel-Guests

Exam Code: Slack Certified Admin
Q & A: 60 Q&As
Updated:  Apr 26,2024

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