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SVC-19A Practice Exam Q&A: 70 Updated: April 08,2020

Pass SVC-19A Successfully To Complete Apple Service Fundamentals Exam

March 13,2020

No matter you are preparing for Apple Certified iOS Technician (ACiT) 2019 or Apple Certified Mac Technician (ACMT) 2019, you first need to complete Apple Service Fundamentals Exam. Most candidates still looking for SVC-17A exam, even SVC-16A exam for Apple Service Fundamentals, however, both SVC-16A and SVC-17A exams can not be registered now, you need to pass SVC-18A or SVC-19A successfully to complete the Apple Service Fundamentals Exam. Killtest newly released SVC-19A practice exam on March 3rd, 2020. This is the latest version for Apple Service Fundamentals Exam. We ensure that you can pass SVC-19A Apple Service Fundamentals Exam in the first try successfully.

 

New SVC-19A Practice Test

 

First to pass SVC-18A or SVC-19A for ACiT and ACMT

 

Apple Certified iOS Technician (ACiT) 2019 and Apple Certified Mac Technician (ACMT) 2019 are the two popular certifications of AppleCare. 

 

Apple Certified iOS Technician (ACiT) 2019 

 

Apple Certified iOS Technician (ACiT) 2019 is the program to become Apple-certified as an iOS technician. It qualifies a technician to repair iOS products that were produced before 15 March 2019 as following:

 iPhone XR

● iPhone XS

● iPad Pro 12.9-inch (3rd generation)

● iPad Pro 11-inch

 

The program requires you complete Apple Service Fundamentals Exam (SVC-19A or SVC-18A) and the ACiT 2019 iOS Service Certification Exam (iOS-19A). Before you can register for the Apple iOS-19A, you must pass the SVC-19A or SVC-18A first.

 

Apple Certified Mac Technician (ACMT) 2019

 

AppleCare Mac Technician (ACMT) 2019 is a new version of the Apple Certified Mac Technician certification, which qualifies a technician to repair all the Mac products that were covered by prior ACMT certifications, plus all other Mac products that were produced before 15 March 2019, including MacBook and MacBook Pro products that required a separate qualification exam or course in ATLAS:

● Mac mini (2018)

● MacBook Pro (15-inch, 2018)

● MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)

 

Apple Certified Mac Technician (ACMT) 2019 certification requires you to pass the Apple Service Fundamentals Exam (SVC-19A or SVC-18A) and ACMT 2019 Mac Service Certification Exam (MAC-19A). Before you can register for the MAC-19A exam, you must pass the SVC-19A or SVC-18A.

 

Someone who has held Apple Certified iOS Technician (ACiT) 2019 certification wants to complete Apple Certified Mac Technician (ACMT) 2019 also, he/she only needs to answer MAC-19A exam. The same, someone who has held Apple Certified Mac Technician (ACMT) 2019 certification, and he/she is planning for Apple Certified iOS Technician (ACiT) 2019 certification, just pass iOS-19A exam successfully.

 

Apple Service Fundamentals Exam SVC-19A Is Popular

 

Comparing with other Apple Service Fundamentals Exam, SVC-19A has sections on ESD precautions and technician safety. It is more popular. Killtest created SVC-19A practice exam based on the sections, which will be your best preparation materials for Apple Service Fundamentals Exam. Here, we have free demo of Apple AVC-19A practice exam. You can check first.

 

In which of the following circumstances should a technician ensure that he or she is grounded to minimize ESD?

A. The technician is conducting a current test on a device.

B. The technician is working on a device that is plugged in to AC power.

C. The technician is cleaning the display on a device after reassembly.

D. The technician is replacing a circuit board inside a device.

Answer: D

 

Elizabeth would rather not answer phone calls using her iMac. Where in macOS can Elizabeth turn off iPhone Cellular Calls?

A. Turn off iPhone Cellular Calls in iCloud preferences.

B. Turn off iPhone Cellular Calls in System Preferences.

C. Turn off iPhone Cellular Calls in FaceTime preferences.

D. Turn off iPhone Cellular Calls in Messages preferences.

Answer: C

 

Which of the following is an ESD precaution that must be taken when working with Apple devices?

A. Use polyester foam mats to ground the workbench.

B. Do not place internal components on metal surfaces.

C. Pick up circuit boards using their connectors.

D. When handling internal components, wear synthetic materials.

Answer: B

 

What are the features of using iCloud as a backup method for an iOS device?

A. Always encrypts backups.

B. Backups can be encrypted or un-encrypted.

C. Offers up to 200 TB of storage.

D. The customer can make backups over cellular networks.

Answer: B

 

What should be used to properly clean and restore an ESD mat?

A. Any solvent based cleaner

B. Distilled or bottled water

C. Lint-free cloth

D. A cleaner that is specifically designed for ESD mats

Answer: C

 

John is attempting to use Handoff with his recently updated iPhone and Mac. He does not see the Handoff icon for the app he is using appear in macOS.

What troubleshooting step should John try first?

A. Verify that both devices are connected to a Wi-Fi network using WPA2 security.

B. Verify that iPhone Cellular Calls are turned on in System Preferences > Network.

C. Verify that both devices have Wi-Fi turned on.

D. Reset Network Settings on iPhone.

Answer: C

 

Which of the following statements is true of electrostatic discharge (ESD) damage?

A. Conventional testing detects all damage caused by ESD.

B. ESD should ideally occur near active electronic systems.

C. Accidental ESD will result in fewer additional repairs on the same device.

D. ESD impacts microscopic pathways on the integrated circuits.

Answer: A

 

Which of the following iPhones support using Memoji?

A. iPhone X

B. iPhone 7

C. iPhone 8

D. iPhone 6s

Answer: A

 

Which of the following is an ESD precaution according to Apple standards?

A. Safety apron made of synthetic fibers should be worn.

B. The relative humidity in a work area should be lower than 50 percent.

C. An ionized air generator can be used instead of grounding a work area.

D. A person working on an ESD-sensitive circuit should not be touched.

Answer: D

 

What requirements are needed for iCloud to automatically back up an iOS device each day? (Choose two.)

A. The device has two-factor authentication turned on.

B. The device is powered off.

C. The device is updated to latest iOS.

D. The device is connected to a power source.

E. The device's screen is locked.

Answer: DE


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